ZhiDesk
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ZhiDesk pricing

Simple plans based on the number of agent seats. Two-way translation and the multilingual widget are included on every plan, including the trial. Prices are in US dollars per month; paid plans are billed in 3-month periods.

Trial

Free 7 days
  • 1 agent seat
  • Live chat widget
  • Two-way translation
  • Basic tickets, read-only knowledge base

Basic

$49 /month
  • 3 agent seats
  • Unlimited conversations
  • Unlimited tickets & knowledge base
  • Satisfaction ratings
  • Email support

Standard

$99 /month
  • 8 agent seats
  • Everything in Basic
  • AI reply assist
  • Dashboards & reports
  • User management

Pro

$149 /month
  • 15 agent seats
  • Everything in Standard
  • Data export (CSV)
  • Sensitive-word filter
  • Customer insights
  • Priority support

Ultimate

$199 /month
  • 40 agent seats
  • Everything in Pro
  • API access
  • Custom branding
  • Advanced security policies
  • Dedicated account manager

Private deployment (isolated system, your own domain, 24/7 after-sales support) is quoted on request. Contact support@skzhidesk.com.

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What a quarter costs

PlanSeatsPer monthPer 3-month periodEffective cost per seat
Basic3US$49US$147≈ US$16.3
Standard8US$99US$297≈ US$12.4
Pro15US$149US$447≈ US$9.9
Ultimate40US$199US$597≈ US$5.0

Because translation is bundled rather than sold as a per-message add-on, the price does not rise with chat volume.

Pricing FAQ

Do I need a credit card for the trial?

No. The 7-day trial only needs an email address. You can install the widget and test translation with real visitors before deciding.

Why are plans billed every 3 months?

The minimum subscription period is 3 months. Monthly prices are shown for comparison; for example Basic is US$147 for a 3-month period.

How do I pay?

Subscriptions are purchased from the account dashboard. At the moment payment is made in USDT stablecoin over the TRON (TRC20) or Ethereum (ERC20) network, and the plan activates once the on-chain payment is confirmed. Card payment is not available yet. USDT is used only to pay for the SaaS subscription.

Is translation charged separately?

No. Two-way translation is included on every plan with no per-message fee.

What happens when the trial ends?

If you don't subscribe, the workspace pauses and the widget shows visitors that support is temporarily unavailable. Subscribe at any time to resume.

Can I change plans later?

Yes. You can move to a larger plan when your team grows. Contact support if you need a seat count between plans.

Try ZhiDesk free for 7 days. Add multilingual live chat with two-way translation to your website in minutes. No payment required to start.
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