ZhiDesk adds a live chat widget to your website and translates every message both ways. Visitors write in their own language; your agents read and reply in theirs. It is built for online stores, exporters and SaaS teams that sell across borders but don't have native speakers for every market.
Start 7-day free trialSee pricingPaste one snippet into WordPress, Shopify, WooCommerce or any custom HTTPS site. A chat button appears in the corner; conversations land in a shared agent inbox.
Messages are translated in both directions inside the conversation: English, Spanish, Portuguese, Arabic, Thai, Vietnamese, Indonesian, Japanese, Korean, German, French and more.
The widget detects the visitor's browser or page language and shows its buttons, forms and prompts in that language automatically.
New chats are assigned to online agents by round-robin or by current load, so nobody is overloaded and no visitor waits unseen.
On Standard plans and up, agents can request an AI-drafted reply, edit it, and send it. A human always stays in control of what the customer sees.
Visitor history and profiles, tickets, knowledge base, canned replies, satisfaction ratings, offline messages, blacklist and reports.
</body> on your site. See how to add live chat to a website.Answer shipping, sizing and payment questions from buyers in many countries with one small team.
Add translated live chat to your storefront without a heavy help-desk suite.
Turn catalogue visitors into qualified inquiries while the buyer is still on the page.
7-day free trial with 1 agent seat. Paid plans: Basic US$49/month (3 seats), Standard US$99 (8 seats), Pro US$149 (15 seats), Ultimate US$199 (40 seats), billed in 3-month periods. Private deployment is quoted separately. Full details on the pricing page.
ZhiDesk is multilingual live chat and customer service software (SaaS). You embed a chat widget on your website, and messages between visitors and your agents are translated both ways across 38 languages. Teams get routing, AI reply suggestions, tickets and a knowledge base in the same workspace.
Yes. Every new team gets a 7-day free trial with one agent seat. You only need an email address to sign up; no payment details are required to start.
Paid plans start at US$49 per month for 3 agent seats (Basic). Standard is US$99 for 8 seats, Pro US$149 for 15 seats and Ultimate US$199 for 40 seats. Plans are billed in 3-month periods.
Yes. ZhiDesk installs with a single JavaScript snippet, so it works on Shopify, WordPress, WooCommerce, Wix-style builders that allow custom code, and hand-built sites, as long as the site uses HTTPS.
38 languages, including English, Chinese, Spanish, Portuguese, French, German, Italian, Dutch, Polish, Russian, Ukrainian, Turkish, Arabic, Hebrew, Persian, Hindi, Urdu, Bengali, Indonesian, Malay, Thai, Vietnamese, Filipino, Japanese, Korean and several Nordic and Central European languages.